Information We Collect
We collect information to provide better service, improve our offerings, and ensure regulatory compliance. The information we collect includes:
Personal Information:
Details such as your name, email address, phone number, and billing information, which help us deliver our services and support your needs.
Professional Information:
Information related to your occupation, business details, and any relevant NDIS-related information necessary for our consulting services.
Device and Usage Information:
Data such as your IP address, device type, browser, and how you interact with our website, which is collected automatically to enhance website functionality and user experience.
How We Collect Information
We only collect the information necessary for our services, which is gathered through
Direct Input:
Information you provide when signing up, making an enquiry, or contacting us directly.
Website Interactions:
Automatically collected data as you browse our website, including pages visited and time spent on each page.
Third Parties:
Where relevant, we may receive supplementary information from trusted third-party sources that assist with service delivery.
Purpose of Information Collection
The information we collect is used to provide, improve, and personalise our services, communicate with clients, and meet operational needs. Specifically, we may use your information to:
- Deliver our NDIS consulting services and resources efficiently
- Update you on services, changes, or improvements
- Manage records, billing, and internal administration
- Analyse website and service usage for a better user experience
- Fulfill legal obligations and protect client interests.
Sharing of Personal Information
We share personal information only when necessary for business operations or where required by law. This includes sharing with:
- Service Providers: Third-party providers who help us deliver our services, including IT support, data storage, and web hosting.
- Legal Obligations: Courts, regulatory bodies, or law enforcement if legally required to do soز
We do not sell or distribute your information without consent.
Your Rights Over Your Information
We respect your rights to access, control, and restrict the use of your personal information. You have the option to:
Access and Update:
Request access to the personal information we hold about you and correct inaccuracies if needed.
Restrict Use:
Opt out of marketing communications by unsubscribing or contacting us directly.
Withdraw Consent:
Withdraw consent for specific uses of your information, subject to legal limitations.
Data Security
We are committed to protecting your information against unauthorised access, misuse, and loss. Although we take strong measures to safeguard your data, please be aware that complete security cannot be guaranteed due to the inherent nature of the internet.
Cookies and Tracking
Our website uses cookies to improve user experience by remembering preferences and providing a more personalised service. Cookies are small files stored on your device. You may manage or disable cookies in your browser settings, although this may affect certain website features.
External Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies independently.
Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The most current version will always be available on our website.
Contact us
If you have any questions or concerns regarding this policy, please contact us
