Understanding the NDIS Workforce Capability Framework
The NDIS Workforce Capability Framework is a new initiative designed to enhance the quality and consistency of services provided to NDIS participants across Australia. By defining the core skills, knowledge, and behaviours required of NDIS workers, the framework aims to ensure that participants receive a high standard of support and care, regardless of who they interact with.
This project seeks to translate the NDIS principles, code of conduct, and practice standards into practical, everyday actions. It focuses on building a skilled workforce that upholds the values of person-centred care, integrity, and professional excellence.
How You Can Get Involved
We are looking for input from a diverse range of NDIS participants, service providers, and workers to ensure that the framework reflects the needs and aspirations of the entire NDIS community. Through interviews and surveys, stakeholders can share their perspectives on what makes an excellent NDIS worker and identify the types of support that workers need to provide the best possible services.
Why Your Input Matters
By contributing to this project, you can help shape the future of NDIS services and ensure that participants experience high-quality, consistent care. Your insights will inform the development of a framework that defines the key behaviours and competencies expected from NDIS workers, helping to build a more effective and professional workforce.
Key Components of the NDIS Workforce Capability Framework
The NDIS Workforce Capability Framework will focus on several core components to guide the day-to-day practices of workers and service providers:
- Core Values and Principles
reinforcing the importance of person-centred support, respect, and empowerment. - NDIS Code of Conduct
Translating the NDIS Code of Conduct into actionable, day-to-day behaviours. - Practice Standards
providing a clear benchmark for what constitutes best practice in NDIS service delivery. - Skills and Competency Framework
Outlining the specific skills and knowledge required for different roles within the NDIS.
What Makes a Great NDIS Worker?
We want to understand what qualities and competencies are most valued in the NDIS workforce. Some of the key traits we’re exploring include:
- Empathy and Compassion: Demonstrating genuine care and understanding.
- Professionalism: Upholding high standards of conduct and practice.
- Adaptability: Responding effectively to diverse needs and challenges.
- Team Collaboration: Working effectively with participants, families, and other service providers.
- Problem-Solving Skills: Finding creative solutions to enhance participant outcomes.
Identifying Workforce Needs and Opportunities
Through a series of interviews and surveys, we aim to gather comprehensive feedback from all stakeholders, including:
- NDIS Participants: Sharing experiences and expectations to shape the service standards.
- Service Providers: Highlighting challenges and opportunities in workforce management.
- NDIS Workers: Offering insights on the types of support and resources that would enable them to excel in their roles.
