NDIS Schedule of Supports Template

Introduction

The NDIS Schedule of Supports document is a vital part of the NDIS Service Agreement. It provides a clear breakdown of the services the provider will deliver to the participant, including support details, pricing, and frequency, which helps both parties maintain transparency.

NDIS Schedule of Supports Template
What is a Schedule of Supports?

The Schedule of Supports template includes essential sections to specify:

  • Optional Services: A list of services that may be included based on the participant’s unique needs, such as plan management, financial administration, and training in financial management.
  • Support Item Numbers and Names: Details of support items, including unique item numbers and descriptions, which help participants and providers keep track of the services agreed upon.
  • Support Categories: Different categories of support, such as “Improved life choices,” which outlines broader service goals within the participant’s NDIS plan.

Importance for Providers

Providers use this template to:

Outline Services Clearly:

Each service is listed with details such as item numbers, descriptions, and unit fees, ensuring that participants understand what is being provided.

Set Transparent Pricing:

Itemised costs are specified for each service, including one-off, hourly, or monthly fees, so participants can plan their budget.

Clarify Support Scope:

Including support categories and provider names helps avoid misunderstandings and simplifies billing processes.

Importance for Participants

For participants, the Schedule of Supports:

Promotes Budget Management:

By listing costs for each service, it helps participants keep track of their NDIS funding and allocate it effectively.

Provides Service Details:

Participants can see what services they’re receiving, how often, and at what cost, which supports informed decision-making.

Outlines Cancellation Policies:

Knowing the provider’s policies on cancellations, set-up fees, or travel charges (if applicable) prevents unexpected costs.

Example Section Breakdown

Here’s an example to illustrate some sections of the template:

  • Support Item Number: 14_033_0127_8_3
  • Support Item Name: Plan Management And Financial Capacity Building – Set Up Costs
  • Support Item Description: A one-off (per plan) establishment fee for setting up of the financial management arrangements for managing of funding of supports.
  • Unit: Once – Plan Renew / Setup
  • Fee: $232.35*

This example showcases how detailed information in each section helps clarify the nature and cost of each support item.

Download the NDIS Schedule of Supports Template

To assist providers, we offer a downloadable template, which can be customised to fit individual agreements. [Download Template]
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Fill in each section with specific service details, item numbers, descriptions, and costs as per the participant’s NDIS plan.

Optional services may include plan set-up fees, financial administration, or professional support services like training and report writing.

Support Item Numbers help providers and participants track specific services and manage claims efficiently.

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